1. At a Glance (Quick Summary)
Your privacy matters to us. We only collect the information necessary to help you find salons and book appointments. We store your data safely, we never sell your personal information to third parties or advertisers, and you can delete your account and data whenever you choose.
2. Information We Collect
Personal Details: Your name, phone number, email address, and optional profile picture. Location Info: Your phone's GPS location when searching for nearby salons on the map (used only while actively using the app). Booking Info: Your appointment history, selected services, chosen barbers, dates, and times. Feedback & Support Messages: Ratings, written reviews, and messages sent to support. Device Preferences: Language selection and basic app settings to give you a smooth experience.
3. How We Use Your Data
We use your data to show nearby barbershops on the map based on your location, process and confirm your bookings in real time, send appointment reminders and notifications directly to your phone, assist you whenever you contact support, and protect our community from fake or abusive accounts.
4. Who Sees Your Information
When you book, the receiving salon may see your name, contact details, and relevant appointment information. Technical service providers may process necessary information for hosting, authentication, notifications, email, image delivery, and error diagnostics. We do not sell your personal information to advertisers. Information may be disclosed when required by law.
5. How We Keep Your Data Safe
We protect your information using strong, modern security safeguards. Passwords are securely scrambled (hashed) so no one—including our staff—can read them. Sensitive login details saved on your phone use your device's built-in secure storage.
6. Your Rights & Choices
You can view and edit your profile, control location and notification permissions, and request account deletion. In the app, open Profile > Edit Profile > Delete Account. You can also submit an external request at hairspot.org/delete-account. We may need to verify account ownership.
7. How Long We Keep Your Data
We retain information for as long as necessary to provide the service, maintain account security, and meet applicable legal obligations. Following deletion, account data is removed from active systems except records required for legal, accounting, fraud prevention, or dispute obligations. Some backups may expire later.
8. Children's Privacy
HAIRSPOT is designed for general audiences. We do not knowingly collect personal details from children under 13 without consent from a parent or guardian.
9. Policy Updates
If we make meaningful updates to how we handle your privacy, we will post the updated policy in the app and notify you of major changes.
10. Contact Us
If you have any questions, concerns, or requests regarding your personal data or privacy, you can reach out to our support team directly through the app or by email.