1. At a glance
Hairspot helps clients discover local salons and reserve appointments. We process information needed to operate accounts, provide bookings, communicate with salons, and maintain platform security. We do not sell personal information to advertisers.
2. Information collected
Depending on the features you use, we collect account information such as your name, phone number, email address, and optional photo; the location you choose to share to find nearby salons; booking details such as services, dates, and salon; ratings, reviews, and messages; language preferences and app settings; and technical information necessary for security and troubleshooting.
3. How information is used
We use this information to register and authenticate accounts, show nearby salons, create and manage appointments, send confirmations and reminders, respond to support requests, and prevent spam, fraud, and unauthorized access.
4. Who receives information
The salon receiving a booking may see the client's name, contact information, and appointment details needed to provide the service. Infrastructure, authentication, notification, and communication providers process relevant information on our behalf to operate Hairspot. We may disclose information if required by applicable law.
5. Location and permissions
If you grant location access, Hairspot can use your device's location to discover nearby salons. You can deny or revoke location access in your device settings. You may be able to search for places manually without sharing your precise GPS location.
6. Security
Hairspot uses technical and organizational safeguards intended to protect personal information, including secure connections and protected authentication credentials. No internet service can guarantee perfect security.
7. Your choices and rights
You may update account details in the application, manage location and notification permissions, request information about your data, and request account deletion. For privacy questions, contact support@hairspot.org. Requests may require identity verification.
8. Retention and account deletion
We keep data for as long as needed to provide the service or satisfy legitimate security and legal obligations. When an account is deleted, we remove associated data from active services except information that must be retained for legal, fraud-prevention, dispute, or other valid obligations. For an external deletion request, visit Account deletion page.
9. Children
Hairspot is intended for a general audience and not designed for children under 13 without appropriate parental permission.
10. Updates and contact
We may update this policy as our services change. Material changes will be communicated through appropriate channels. For questions or concerns, email support@hairspot.org.