1. Welcome to Hairspot
Hairspot connects clients with independent barbershops and salons. Clients can discover nearby salons, browse services and pricing, and reserve appointments. The salons themselves deliver the hair and beauty services.
2. Your account
Provide accurate registration details and protect your account credentials. If you believe your account is compromised, contact support. Users must be at least 13 or have appropriate parental or guardian permission.
3. Appointments and cancellations
Choose an available service, date, and time to book. Please arrive on time and cancel as early as possible when your plans change. Repeated missed appointments may result in booking restrictions.
4. Prices and payments
Individual salons set their own displayed services, prices, and estimated durations. Payment options may vary by salon and app availability; some payments may take place directly at the salon. Review the offered payment method and confirmed price when booking.
5. Community standards
Do not create fraudulent bookings, harass users or salon staff, submit fake information, use abusive automation, or interfere with the platform. We may restrict access for serious or repeated violations.
6. Reviews
Only post genuine, respectful reviews based on actual experiences. Abusive, misleading, or fraudulent reviews may be moderated or removed.
7. Salon responsibilities
Salons are responsible for keeping their opening hours, prices, addresses, staff availability, and service details accurate and for honoring confirmed appointments.
8. Service availability
We aim to provide reliable access, but maintenance, network incidents, and updates may interrupt availability. Independent salons remain responsible for their own services and premises.
9. Closing an account
You may request to close your account through the app's account settings where available or through the account-deletion request procedure at Account deletion page. Existing bookings and data retention obligations may affect the closing process.
10. Changes and contact
These terms may change when Hairspot evolves. We will communicate material updates through suitable channels. Questions may be sent to support@hairspot.org.