Email us from the address connected to your Hairspot account, if possible, and let us know whether it is a client or salon account. Do not include passwords, verification codes, or payment card information.
Or write directly to support@hairspot.org.
How to request deletion
- Open the email link above, or email support@hairspot.org directly.
- Include your Hairspot account's email or phone number and whether you're a client or salon owner. Please do not send passwords or OTP codes.
- Our support team will verify account ownership through an appropriate method and process the deletion request.
What happens to your data?
Deleting an account removes access and initiates deletion of associated personal information and booking records from active systems, subject to information that may need to be retained for legal, dispute-resolution, or fraud-prevention reasons. Certain backups may take additional time to expire. If you have upcoming bookings, the support team may need to resolve them as part of the request.
Can I request deletion inside the app?
Inside the Hairspot app, open Profile, choose Edit Profile, and select Delete Account. The web request option remains available if you cannot access the app.